My iPhone is frozen and I don’t know what to do. How can I fix the frozen iPhone and how to fix this issue without data loss. Generally, you can press the Home button twice quickly to access to the screen that display all your recently used apps, swipe up on the app’s preview and close it. After you have closed the app that cause the freeze, the unresponsive phone return to normal again. While sometimes, even if you press the Home button, power button, but nothing happens. In that case, what can we do to unfreeze iPhone.
The reasons for your iPhone become frozen
Your iPhone is frozen for software or hardware problems. And software problem is the most common reasons for the freeze. If your iPhone still play music or videos but with a black screen, the problem can be called black screen.
Ways to unfreeze your iPhone
To fix the freezing issues, you should try to hard set the phone first. Press the Home button and the power button for at least 10 seconds. Generally, the iPhone will turn on after that. If the reset doesn’t solve your problem, you need to restore your iPhone on iTunes.
Restore your iPhone to factory state
Connect your iPhone to iTunes and click the phone icon to come to the device interface. You will find a button of “Restore iPhone” on the page, click it and confirm by click Restore. This is the factory reset and will delete all the data. If you have backup of your data on iTunes, you can restore your data from the iTunes backup after the phone reboot.
What can we do if the iPhone doesn’t show up in iTunes. If your frozen iPhone fails to connect with iTunes, it may caused by hardware problem. You’d better to get help from Genius Bar.
If you suspect the apps cause your iPhone frozen, you need to determine which app caused the problem. If your iPhone is frozen every time running this app, or the phone become frozen after you install a new app, you can uninstall the app and download a new one from App store.
To recover data from iPhone, you can restore from the backups, like iCloud and iTunes, or use an iPhone data recovery software. Hudun iPhone data recovery master is designed for all iPhone users, which cannot only recover iPhone contacts, photos, but also data on apps. Although you can recover data from iPhone with data recovery software, no all data can be full restored at any time. Therefore, the best way to secure your data on iPhone is to back up your data to iCloud or iTunes regularly. Once the data have been overwritten, there is no way to retrieve them.
