If you use an iPhone with 16 GB internal storage, you may get an error messages that 0 bytes available when you attempts to use it to take photos or videos. But the fact is that you have not store too many data or install many apps on your iPhone. Where did the internal storage go? And your iPhone really have no available storage? How to fix the 0 Bytes errors?
The reasons for your iPhone show 0 bytes
There are some reasons for your iPhone show 0 bytes errors.
1. You may have jailbreak your iPhone and it get infected with virus.
2. Your iPhone got crashed that cause this problem. To fix it, you have to restart or reset your iPhone.
3. You may have sync your iPhone with computer. If you have set this, the contents on your computer will be synced to your iPhone once you connect the iPhone. So your iPhone internal memory will be used up.
How to fix the iPhone 0 bytes issues?
When your iPhone prompts you this 0 bytes problem, you should check your iPhone storage first.
Go to Settings> General>Usage> Manage Storage, to check the storage space. There lists your used and available space. And the space occupied by each app.
You can the storage that occupied by your apps and files on iPhone to know if it show 0 bytes due to you have saved too many data on your iPhone. In that case, you need to uninstall some apps and delete some data. If the problem still exists after you have freed up the space, the 0 bytes may be caused by iOS problem or virus infection.
Generally iOS will not let virus enter into your iPhone. Therefore, you’d better not jailbreak your phone. If your iPhone is infected with virus, you need to run apple built-in antivirus software to scan virus. If your iPhone got crashed, you may need to reset your iPhone to factory settings.
How to extract data from your iPhone that shows 0 bytes?
If your iPhone shows 0 bytes, you still can extract your data from iPhone. And you must back up your data on this iPhone before you fix this problem. While if you cannot access to your data, you still can restore your data from iTunes backup. For the deleted files, you can use an iPhone data recovery software to restore from the backup files.